If you currently have the GPS tracking included in your plan, you can now locate your employees on an enhanced live map.
The first step to setting up your Employee Map is to set your business hours in the system. To do this, click on the gear icon in the upper right hand corner, then select 'business hours.'
Your business hours MUST be set in the system for your employees to show on the map. Employees will show on the map only during listed business hours. The only exception is if they are assigned a job outside of normal business hours, they will show on the map up to one hour before the start of the job and until it is marked complete.
Then click the 'Map' icon at the top of your screen to view the GPS tracking feature in action.
If an employee is not showing up on the map, be sure they have their location services turned on for the Housecall Pro app, as well as their phone.
Note, the map is not updated live, in order to save your phone's battery life and your phone bills (think: data)! It will auto-update every few minutes to reflect the current employee location.
To upgrade to include the Employee GPS feature, please chat in through the blue chat button in the bottom right of your account.