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How do I add a photo to a job from my Android?
How do I add a photo to a job from my Android?

Learn how to add an image in a few easy steps!

Jil O. avatar
Written by Jil O.
Updated over a week ago

Note: Updates to this feature are currently in beta testing and not available to all customers.

Adding A Photo on a Job with No Attachments

  • Go into the job, and at the bottom of the screen click on "Attachments".

  • Select the attachments card

Choose to "take a photo" or "Select from library"

To select multiple photos from the library long press on each thumbnail


Adding a photo to a Job with Existing Attachments

  • Go into the job, and at the bottom of the screen click on "Attachments".

    • Select the pencil icon to go to the attachments page.

    • Select the camera icon to show a menu to upload a photo.

  • Select "Take a photo" or "Select from library"

  • "Select from library" will then access your Gallery to choose which photos to upload.

    • To select multiple photos long press on each thumbnail

  • After capturing/selecting the image, select the file size.

  • Image will then upload into the Attachments section.

You can continue to navigate the app or upload more images while the upload is in progress.


Handling Failed or Uploading Photos

  • If the image fails to upload an error message will be shown on the job page.

  • Click on the attachments card or banner to take you to the attachments page to view all of the images.

  • In progress uploads will be shown with a spinning progress wheel.

  • Failed uploads will be shown with an exclamation point.

  • Take action on failed or uploading images by clicking on the thumbnail.

  • A menu will show at the bottom of the screen with the available actions.


Deleting a Photo

  • To delete an image that has been uploaded, click on the thumbnail for that image and select the trash can icon in the top right corner

Want to successfully complete more jobs? Check out the keys to employee and customer satisfaction

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