Please note that the following invoice settings are in beta testing and are not yet available to all pros. Features in beta testing are subject to change based on feedback we receive.
While you're able to configure default invoice settings to ensure your invoices include the information you want your customers to see, you can also adjust these settings on a job-by-job basis if needed.
Note: Changing invoice settings from a job will not impact any other invoices other than the invoice you're editing. If you want to make global changes please configure your default invoice settings under account settings.
Clicking View and Send an invoice from a job page will take you to the invoice preview which you can adjust before sending to a customer.
From the invoice preview page you'll be able to adjust the following:
Click the Invoice Number to update it if necessary.
Note: you cannot have duplicate invoice numbers in Housecall Pro
Clicking the blue text will allow you to change this to due upon start or completion of work, a specific date, or to a net number.
Once you've connected your bank information you'll be able to select how you want to allow customers to pay.
Learn more about payment processing here.
Note that automated invoice reminders can be configured from the default invoice settings page as these cannot be changed on a job-by-job basis.
Customer View of Invoice
Under this section, you have a handful of options that control what information your customers will see on their invoices. Toggling off/on, and checking/unchecking these settings will update the invoice preview in real-time so that you're able to preview what your customers will see.
Services and Materials
You are able to add service and material line items to jobs for your employees to see and reference for job preparation and job costing reporting purposes while still being able to control the level of detail your customers see about these line items on their invoices.
For example, if you want to track material line items to understand the material inputs and costs of a job but don't want your customers to see material details you can hide material line items altogether or just choose to show certain information like a materials subtotal.
Note: any line item added to the job with a price will be counted in the subtotal and totals even if the line item is hidden on the invoice.
Download, print, or attach checklists and files from the job by selecting any of these icons before sending the invoice
The invoice message can also be edited below the preview
Note: the default message is configured under Account Setting -> Company profile
When you're ready to send the invoice click Send. From here you can edit the email address, subject line, and message as well as choose whether to email or text the invoice. Once the invoice is sent the job status will be updated and you'll see a record of the event in the job activity feed.
Note: a payment option must be set in order to text invoices