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Instant Payouts with HCP Money FAQs
Instant Payouts with HCP Money FAQs
Roland Ligtenberg avatar
Written by Roland Ligtenberg
Updated over a week ago

Instant card payouts to HCP Money with Minimum Balance are only available to a select group of Pros at this time.

What is HCP Money and minimum balance?

HCP Money is a financial account that enables Expense Cards, Mobile Check Deposit (Beta), and Bill Pay (Alpha). When you add funds to your HCP Money account, you can use Expense Cards to make business purchases and use Bill Pay to pay bills. To learn more click here.

Minimum Balance is an exciting new funding method for HCP Money. It diverts card payments you receive from customers to your HCP Money account. The payments will automatically be sent to your HCP Money account until the account reaches the minimum balance you set. (For example, it will stop diversity funds when your balance reaches $1,000 if that’s what you set for your minimum balance.) Once you’ve hit the minimum balance, your card payments will route back to your normal external account. To learn more click here.

Are there any extra fees associated with instant card payouts with minimum balance?

No. The instant payouts are free. The processing fees at the time of card payment from the customer still apply.

If I already use instapay can I use minimum balance as well?

No. You need to use standard payouts to enable Minimum Balance.

Are there extra steps to set up instant payouts with Minimum Balance?

Not if you’ve already set up a minimum balance. It will automatically default to instant payouts. If you don’t already have a minimum balance set up, just follow these steps to set one up and start getting your payouts instantly.

How fast are the payouts to my HCP Money account?

The card payouts should arrive in your HCP Money account within 30 minutes of a card payment being processed.

Can I get instant payouts with ACH payments?

No. This is limited to card payments processed through Housecall Pro.

How do I transfer funds from the HCP Money account to my external bank account?

To transfer funds out of your HCP Money account, go to the “Funding” page or “Transactions” page within HCP Money, click the “Withdraw Funds” button and specify the amount you’d like to transfer out.

Can I update my funding settings at any time?

Yes. You can review your automatic funding settings by visiting the ‘Funding’ page. To update or cancel any automatic transfers click the blue pencil at the end of each row.

Housecall Pro Expense Card is a Visa Commercial Credit Card issued by Celtic Bank. Money transmission services provided byStripe Payments Companywith funds held by Evolve Bank & Trust, Member FDIC.

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