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How do I add a photo to a job from my iPhone?
How do I add a photo to a job from my iPhone?

Learn how to add an image in a few easy steps!

Jil O. avatar
Written by Jil O.
Updated over a week ago

Note: This feature is currently in beta testing and is not available to all customers.

Adding a photo to a job

  • Go into the job, and at the bottom of the screen click on "Attachments"

  • Click the camera icon in the upper right hand corner.

  • Select your method of uploading a photo.

  • If you are choosing a photo from your phone, you will need to allow HouseCall to access your photos. 

  • Select the photo size to upload. 

You can continue to navigate the app or upload more images while the upload is in progress.

Handling Failed and Uploading Photos

  • If the image fails to upload there will be an error message on the job page.

  • Click on the attachments card or banner on the job details screen to go to the attachments page to view photos.

  • In progress uploads will be shown with a spinning progress wheel.

  • Failed uploads will be shown with an exclamation point.

  • Take action on failed or uploading images by clicking on the thumbnail.

  • A menu will show at the bottom of the screen with the available actions.

For multiple failed photos the 'Manage' button can be found at the bottom of the photo thumbnails page

Retry or cancel all the photos by choosing from the menu

Deleting a Photo

  • To view a larger version of the photo tap on the thumbnail that you wish to view.

  • Once on that page you can delete that photo by tapping the trashcan

  • Use the navigation arrows to view more photos in detail.

  • Select the thumbnail button on the left to return to the Attachments page.

Want to successfully complete more jobs? Check out the keys to employee and customer satisfaction.

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