What is 24/7 On-Demand?
Ian avatar
Written by Ian
Updated over a week ago

This feature is available only to Service Professionals who can service a customer 24 hours a day / 7 days a week. This includes but is not limited to service calls in the middle of the night as well as weekends.

24/7 On-Demand is a feature we offer to our Pros on our consumer app that allows a potential customer to book you for a job immediately - 24 hours a day / 7 days a week. While On Demand is active for your account, a customer will be able request you for immediate service. When a customer makes a request you will receive a notification on your phone once a minute for 10 minutes. When you respond to the notification then you are expected to coordinate with your customer as soon as possible.

If your business fits the requirements to have On Demand turned on, please chat with the Customer Success team using the blue chat button in the lower right hand corner of the screen.

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