Housecall Pro

Learn how to set up your employees and account information in both Parent and Child companies within your multi-location HCP account.

How to Use Your Multi-Location HCP Account

Easily setup and navigate through your account settings page

Settings Page Overview

Where to find articles and videos to help you understand the most effective way to use Housecall Pro for your business

How do I find the 'Help' section?

How to enable two-factor authentication for your account

Protect your account with two-factor authentication

company profile, update information about your company, add logo, setup tax rates

Setup Your Company Profile

Set the open and close times for your business.

Setting Business Hours

Ensure your business is properly registered for text messaging.

Verifying Your Business Name and Mobile Number

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Learn about your account settings, how to properly get your account setup

Account Settings

Set up your default message to customers on all invoices, receipts, and estimates, and edit individual invoice messages.

Message on Invoice, Receipt, and Estimate

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Company Profile

What a custom SMS number is and why you have it.

Custom SMS Number

Custom SMS best practices

When registering for A2P, a website is required for the Approval process.

Website Requirement for A2P Registration

Understanding A2P 10DLC: A Comprehensive Guide

Understanding Consent requirements and what it means to allow your customers to opt-out of SMS messages.

Understanding SMS Consent (opt-in / opt-out)

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Roland Ligtenberg

Setting your service / travel radius to determine your visibility on the HouseCall consumer app.

Service Area Overview

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Service Area

Learn how to add, merge, rename, and delete customer and job tags

Where can I manage my customer and job tags?

How to use customer tags, job tags, and estimate tags effectively

Using Tags - Customers, Jobs, and Estimates

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Lead Source Overview

Lead Source

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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