Locating the Help Section
Hundreds of articles and videos are at your disposal to assist you in using Housecall Pro around the clock.
To get to the 'Help' section, click on the profile icon near the top right of your screen. You can click this button from any page in the account.
On Your Web Browser
Click your initials or profile picture in the top right corner of your HCP account and select 'Help' from the menu.
This will bring you to the help desk where you can type your question into the search bar at the top. You can also scroll through our different topics to find the best articles to answer your questions.
You can also access the Help & Support section within your mobile app by going to the settings section and then clicking on the Chat & Help Center.
On Android
Click the More icon in the top left corner of your screen.
Select 'Chat & help center' from the menu.
On iPhone
Click the More icon in the bottom right corner of your screen.
Select 'Chat & help center' from the menu.
If you're not finding what you're looking for, chat in through the blue chat bubble in the bottom right of your account to let us know! We'll work quickly to get it created for you.