Pointing your domain Into Housecall Pro
If you currently own your domain through another registrar and would like to keep the domain there while still utilizing the Websites by Housecall Pro add-on, you can point your domain in to us! To point your domain in, you'll need to access your domain's DNS settings. This process can vary depending on where your domain is hosted, so you may need to contact your domain provider for assistance.
Note: Most domain hosts offer instructions on creating CNAME and A records in their help center. If you’re unable to locate this information, we recommend reaching out to your domain host directly.
DNS Record Configuration
Before you begin, make sure you take a screenshot or write down what your current DNS settings are in case you ever want to change them back. Then you can make changes to your DNS records so they include the following:
Record Types & Information
CNAME Record:
Host: www
Points to: s.multiscreensite.com
TTL: Choose the lowest setting
A Records:
First A Record:
Host/Alias: @
Target/Destination: 35.172.94.1
TTL: Choose the lowest setting
Second A Record:
Host/Alias: @
Target/Destination: 100.24.208.97
TTL: Choose the lowest setting
Two A Records are used for server balance and redundancy. Some domain hosts may not allow multiple records for the @ domain. If this is the case, simply add one record for the @ domain and include both IP addresses.
When you've completed your repointing, please chat in so we can finish the process of getting your website set up for you!
Tip: make sure you only have one A record associated with your domain!
Example Configurations
These changes will look different depending on your host. Below is what the settings will look like in some common domain registrars.
Google Domains:
The following is an example from Google Domains, in which they use one A record with two IP addresses:
GoDaddy:
The following is an example from GoDaddy, in which they use two A records (one for each IP):
Common Domain Hosts & Setup Guides
Below are links to DNS setup instructions for common domain hosts:
Domain Host | Support Links |
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GoDaddy | ||
NameCheap | ||
HostGator |
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Squarespace Domains | ||
Register.com |
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Network Solutions |
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Cloudflare |
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Bluehost | ||
IONOS | ||
Azure |
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Pointing your domain Into Housecall Pro
If you own your domain through Housecall Pro's registrar services and would like to keep it here, but are wanting to use the domain on an External website, you can request that we point the domain to your new website host! Please reach out to the Blue Chat Bubble to be connected with our Website experts for assistance with this process.