Click on Customers in the top navigation bar

Click the Actions button and select “Manage duplicates”

Click the carrot to open the row for a particular customer to review all possible duplicates.

If you confirm that they are duplicates, select some or all of the customers and then click the Merge button.

A modal will pop up to merge the customers. Check all of the information being merged. If everything is correct, click Merge Customers to finalize the merge. Note: you cannot unmerge customers after completing this step.

You will stay on the page to easily review and merge all possible duplicate customers. Note: if any customers are not duplicates, you can leave them in the table without merging them

Click on the 'Customers' icon in the navigation bar

From the customer list view, Select the customers (2 or more) you need to merge by checking the box on the left
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Click the 'Bulk Actions' dropdown

Click "merge customers" and check the information of the customers being merged.

Choose the correct information from the drop-down options (if applicable)

Click 'Merge Customers'
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Finally, confirm and click "merge customers" to finalize the merge.

You CANNOT unmerge the customers once you click confirm

You will be taken directly to the newly merged customer profile