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How to Delete and Restore a Customer
How to Delete and Restore a Customer

Remove a customer from your customer database in the web portal.

Ian H avatar
Written by Ian H
Updated over a month ago

Delete a Customer

There are two ways you can delete a customer from your customer list and database. Directions for both options are listed below.

OPTION A:

  • Click on the 'Customers' icon in your navigation bar

  • Select the customer (or customers) you need to delete by checking the box on the left side of the customer list view

  • Click the "Delete" icon in the upper right of the customers list to delete 

  • Click 'Delete' to confirm

OPTION B:

  • Click on the 'Customers' icon in your navigation bar


  • Click on the customer name to access their customer profile

  • Click the icon of 3 vertical dots in the upper right corner

  • Select 'Delete customer'

  • Click 'Confirm' to confirm and delete the customer

And that's it! 

Restore Deleted Customer

If you've accidentally or prematurely deleted a customer from your list, you can easily and quickly restore the customer profile.

To restore a deleted customer's profile, follow these simple steps below.

  • First, click the Customers icon in your navigation bar at the top of your screen.


Next, click the Actions menu towards the upper right corner

Select Restore deleted from the drop-down.


Use your search bar to search on customer attributes like name, company, phone, or email.

Search and filtering will be available to all pros soon.

You can also filter your search results by customer tag and lead source.

  • Click the Filter button in the middle of your screen to open the filter menu.

  • Finally, select the customer you would like to restore and press the restore button to the right.

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