What are fuel controls?
Fuel Controls are a feature of our physical Expense Cards that allow you to restrict purchases to fuel-only transactions. With fuel controls, you can:
Set spending limits.
Restrict purchases to gas stations.
Monitor transactions in real time.
This feature ensures you stay in control and your team stays on track while making on-the-job purchases. Plus, you can order as many cards as you need—at no extra cost!
What is the difference between Expense Cards and fuel controls?
Fuel controls are an advanced feature of our Expense Cards, designed to enhance security by restricting purchases to fuel-only transactions.
Can I use existing Housecall Pro Expense Cards with fuel controls?
Yes! You can apply fuel controls to existing Expense Cards by updating your card settings.
How do I order a card?
To order your first Expense Card, you must first enroll in HCP Money.
Don’t worry, it’s free! Learn how to get started here.
To order your first Expense Card with fuel-only restrictions:
Click on the 'My Money' tab in the navigation bar at the top of your Housecall Pro account.
Click the 'HCP Money' drop-down in the menu on the left.
Select 'Expense Cards.'
Click the 'Add Card' button in the middle of the Expense Cards page.
Select the 'Physical Card' option.
Use the 'Cardholder' drop-down to select the employee you would like to order the card for.
You can use the 'Spending limit' drop-down and 'Amount' field to set a spending limit for the Expense Card (optional).
Restrict the card to fuel-only purchases by toggling on the 'Fuel purchases only' option.
Repeat the process if you are ordering more than one card (you can order multiple cards within the same order!)
The 'Send to business address' checkbox will be selected automatically. To send the Expense Card(s) to a different address, uncheck the box, and enter another shipping address.
Click the 'Order Card' button to confirm, and your card(s) will be shipped to the address provided - usually within 5-7 business days.
How do I change the settings of my cards?
To apply fuel controls to an existing Expense Card:
Click on the 'My Money' tab in the navigation bar at the top of your Housecall Pro account.
Click the 'HCP Money' drop-down in the menu on the left.
Select 'Expense Cards.'
Click the three-dot menu icon next to the card you want to update.
Select Manage Card from the options.
Turn the 'Fuel purchases only' toggle to ON.
Save your changes! The card will now be restricted to fuel-only purchases.
Are Fuel Controls available for my Virtual Expense Cards?
Not yet. Currently, fuel controls are available only for physical Expense Cards.
What types of purchases can be made with a fuel-only Expense Card?
Fuel controls limit Expense Card purchases to gas stations only. Cardholders can use Expense Cards with fuel restrictions to purchase both at the gas pump and inside the gas station.
🛠️ Pro Tip: To take advantage of Fuel Cards, you need to sign up for HCP Money. Don’t worry, it’s free (really, no fees). Sign up for HCP Money now: https://pro.housecallpro.com/pro/my_money/expense_cards/
Having trouble finding what you need?
For further assistance, please reach out to our Chat Support team
via the Blue Chat Bubble in your Housecall Pro account, or
contact our Phone Support team at (858) 842-5746.