Getting Started with HCP Money
HCP Money is a money management account that ties it all together. Every purchase, bill, and receipt is linked to the right job, showing who spent what, when, and why, all in one place.
With a comprehensive view of upcoming jobs, completed payments, and pending invoices, HCP Money gives you a full understanding of the state of your money at all times.
Plus, when you add funds to your HCP Money account, you can use Expense Cards to make business purchases and Bill Pay to pay bills!
Please Note: You must enroll in HCP Money and fund your HCP Money account before using Expense Cards, Mobile Check Deposit, and Bill Pay. HCP Money is free for all Pros with a basic tier subscription and above.
đ Help Center Article:
To learn more about funding your HCP Money account, check out our Help Article, "HCP Money: How to Fund Your Account" in the HCP Help Center.
HCP Money Eligibility Requirements
To be eligible to enroll in HCP Money, you must:
Be a U.S.-based company.
Have at least 2 active employees.
Be enrolled in Housecall Pro Payments.
Be on the Basic, Essentials, or MAX subscription.*
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Please Note: HCP Money is not available for accounts on a free trial. If you believe you meet the requirements for HCP Money and do not see the option to enroll in the left-hand navigation menu of the My Money page, please contact us via the Blue Chat Bubble in your Housecall Pro account.
Products Included with HCP Money
Pros using HCP Money have access to three helpful tools:
Expense Cards
Once you have enrolled in HCP Money, you can order as many Expense Cards as your team needs, and they are already included in your Housecall Pro subscription.
Bill Pay
Bill Pay will help you take care of bills with a few clicks from wherever you run your business.
Mobile Check Deposit
With Mobile Check Deposit, you can deposit checks right in the field or in the office without wasting valuable time taking trips to the bank.
đ Help Center Articles:
To learn more about each tool offered with HCP Money, check out these Help Article Collections: Expense Cards, Bill Pay, and Mobile Check Deposit.
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How to Sign Up for HCP Money
To sign up for HCP Money:
Click on the 'My money' tab in the Housecall Pro navigation bar at the top of your screen.
Select 'Overview' from the menu on the left, under the HCP Money category.
Click on the 'Get Started' button and enter your business information on the next screen.
Please Note: If you do not see an option to enroll in HCP Money and believe you are eligible, please reach out to our Chat Support team via the Blue Chat Bubble in your Housecall Pro account.
đ Help Center Article:
To learn more about funding your HCP Money account, check out our Help Article, "HCP Money: How to Fund Your Account" in the HCP Help Center.
Instant Payouts with HCP Money FAQs
Please Note: Instant card payouts to HCP Money with Minimum Balance are only available to a select group of Pros at this time.
What is HCP Money and minimum balance?
HCP Money is a financial account that enables Expense Cards, Mobile Check Deposit (Beta), and Bill Pay (Alpha). When you add funds to your HCP Money account, you can use Expense Cards to make business purchases and use Bill Pay to pay bills.
Minimum Balance is an exciting new funding method for HCP Money. It diverts card payments you receive from customers to your HCP Money account. The payments will automatically be sent to your HCP Money account until the account reaches the minimum balance you set. (For example, it will stop diversity funds when your balance reaches $1,000 if thatâs what you set for your minimum balance.) Once youâve hit the minimum balance, your card payments will route back to your normal external account.
Are there any extra fees associated with instant card payouts with Minimum Balance?
No. The instant payouts are free. The processing fees at the time of card payment from the customer still apply.
If I already use Instapay can I use minimum balance as well?
No. You need to use standard payouts to enable Minimum Balance.
Are there extra steps to set up instant payouts with Minimum Balance?
Not if youâve already set up a minimum balance. It will automatically default to instant payouts.
How fast are the payouts to my HCP Money account?
The card payouts should arrive in your HCP Money account within 30 minutes of a card payment being processed.
Can I get instant payouts with ACH payments?
No. This is limited to card payments processed through Housecall Pro.
How do I transfer funds from the HCP Money account to my external bank account?
To transfer funds out of your HCP Money account, go to the âFundingâ page or âTransactionsâ page within HCP Money, click the âWithdraw Fundsâ button, and specify the amount youâd like to transfer out.
Can I update my funding settings at any time?
Yes. You can review your automatic funding settings by visiting the âFundingâ page. To update or cancel any automatic transfers click the blue pencil at the end of each row.
đ Help Center Article:
To learn more about setting a minimum balance, check out our Help Article,
"HCP Money: How to Fund Your Account" in the HCP Help Center.
Housecall Pro Expense Card is a Visa Commercial Credit Card issued by Celtic Bank. Money transmission services provided by Stripe Payments Company with funds held by Evolve Bank & Trust, Member FDIC.
Having trouble finding what you need?
For further assistance, please reach out to our Chat Support team
via the Blue Chat Bubble in your Housecall Pro account, or
contact our Phone Support team at (858) 842-5746.