FAQ: 

How much does InstaPay cost?

Your card processing fee + 1% 

How can I be eligible to use InstaPay?
Housecall Pro is currently only available to SuperPros. We will be releasing to all Housecall Pro users in early May.

You will need to have a bank account added and identity verified to be eligible to activate InstantPay. If you have a bank account added and your identity is verified on your Payouts page and don't see InstaPay as an option, chat in. 

Why do you need my debit card? You already have my bank account.

Banking technology is old. Standard card processing time uses ACH technology and has a minimum transit time of 2 business days to deposit money into your bank. Debit cards rely on more modern technology that allows us to pay out and deposit money within minutes.

Why are some of my transactions available for InstaPay and others aren't?

There is a limit of $5,000 per transaction for InstaPay and a limit of $9,999 per day. 

Please note: All charges are subject to review. Not all banks participate in Instapay. Your debit card must be issued by a participating bank in order to be eligible. Click here for a list of all participating banks. 

Have any other questions? Send us a message through the blue chat bubble! 

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