How to Set Up Instapay
Setting up Instapay is a breeze! In just a few quick steps, you'll be able to get your account set up so you can start getting paid faster.
Depending on whether your bank supports Real-time Payments, follow the setup instructions below.
📖 Help Article:
To learn more about Real-time Payments, check out our Help Article
"Instapay FAQ" in the HCP Help Center.
Setting up Instapay with a Bank that Supports Real-time Payments
To set up Instapay with a bank that supports Real-time Payments:
Click on the 'My Money' tab in your Housecall Pro navigation bar.
Select 'Settings' > 'Payout settings' from the menu on the left. This will pull up your Payout Settings panel.
In the Instant Payouts section, click the 'Enable instant payouts' toggle to turn Instapay on. The toggle should move to the right, indicating that it is now on.
All of your future card transactions will be paid out with Instapay. Moments after taking a card payment, you'll be able to see your instant payouts in the 'My payouts' section of the My Money page.
Please Note:
There are transaction limits with Instapay.
(Daily limit = $100,000; Transaction limit = $50,000 for Pros in the United States and $10,000 for Pros in Canada).
Setting up Instapay with a Bank that Doesn’t Support Real-time Payments
To set up Instapay with a bank that doesn't support Real-time Payments:
Click on the 'My Money' tab in your Housecall Pro navigation bar.
Select 'Settings' > 'Payout settings' from the menu on the left. This will pull up your Payout Settings panel.
In the Instant Payouts section, click 'ADD DEBIT CARD.'
Next, input your debit card information, then click 'ADD CARD' to save the card to your Housecall Pro account.
Afterward, instant payouts will automatically be enabled for you, and all of your future card transactions will be paid out with Instapay.
You can verify this via the 'Enable instant payouts' toggle which is moved to the right, indicating that Instapay is now on.
After taking a card payment, you'll be able to see your instant payouts in the ‘My payouts’ section of the My Money page.
Please Note:
There are transaction limits with Instapay.
(Daily limit = $100,000; Transaction limit = $50,000 for Pros in the United States and $10,000 for Pros in Canada).
How to Disable Instapay
To disable Instapay and switch to Standard Payouts:
Click the My Money tab in your Housecall Pro navigation bar.
Select 'Settings' > 'Payout settings' from the menu on the left. This will pull up your Payout Settings panel.
In the "Instapay payouts" section, click the toggle next to the 'Enable instant payouts' option to disable it. The toggle should move to the left, indicating that it is now off.
Card payments taken after disabling Instapay will be paid out with the Standard Payout method.
You'll see these transactions in the "Pending transactions" section of the My Money page until they are deposited into your bank account (minimum transit time of 2 business days).
Having trouble finding what you need?
For further assistance, please reach out to our Chat Support team
via the Blue Chat Bubble in your Housecall Pro account, or
contact our Phone Support team at (858) 842-5746.
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