The rate for Instapay is 1% + Standard card payment processing fees.
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You will need to have a bank account added and your identity verified to be eligible to activate Instapay.

You will also need to have received at least 1 credit card transaction through Housecall Pro to ensure you're in good standing with our payment processor.

If you meet these qualifications and don't see Instapay as an option, please reach out to our Chat Support team via the Blue Chat Bubble in your HCP account, or contact our Phone Support team at (858) 842-5746.
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Banking technology is old, and debit cards rely on more modern technology that allows us to pay out and deposit money within minutes.

Standard card processing time uses ACH technology and has a minimum transit time of 2 business days to deposit money into your bank.
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Not all banks participate in Instapay. Your debit card must be issued by a participating bank in order to be eligible.

Check out Stripe's "Bank support for Instant Payouts" document to view a list of all participating banks in the U.S. and Canada.
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We’ve added this additional layer of security to keep you safe from fraud. We cannot re-use the information you entered previously because as soon as you submit the form, that data is encrypted and we cannot access it.
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Yes, you can use Instapay on weekends and holidays!
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For Instapay, there is a $50,000 limit per transaction for Pros in the United States and a $10,000 limit per transaction for Pros in Canada. There is also a $100,000 daily limit for Pros in both the United States and Canada.
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Although there is no minimum, if a transaction amount is less than $75, there will be an additional $0.75 charge to process.
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You will need to contact your bank to find out why this issue occurred, or navigate to your My Money page and update the debit card you have on file to receive payouts.

Please let us know once the bank account issues have been resolved so we can attempt to send this payment again.
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