Delete a Payment

Delete accidental or incorrect payments in the web portal.

Ian avatar
Written by Ian
Updated over a week ago

To delete a payment that was incorrectly recorded, follow the steps below. 

Keep in mind, this is NOT the same process as refunding a customer. See below for information regarding refunds. 

1. Open the job details page 

2. Scroll down to the 'Payment History' section 

3. Click the 'X' to the right of the payment 

4. Click 'Delete' to confirm 

If you believe a payment has been accidentally deleted, you can check the 'Activity Feed' and see which employee deleted it (see below).

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