Do I have to use Stripe to process credit cards?
You are not restricted by Housecall Pro to use our integrated processor to process credit cards. We offer credit card processing as a convenience to our customers.
We've partnered with Stripe for processing credit card payments, which allows you to accept credit card payments for one low rate across all card types and amounts.
Stripe disbursements usually take 1-2 business days to reach your account. However, if it is the first disbursement, it can take up to 5-7 business days to reach your account.
Stripe is the industry leader for processing payments and uses bank-level security.
All cards processed through Housecall Pro and Stripe are encrypted on disk with AES-256. The decryption keys are stored on a separate device. This means that as soon as a customer's card is scanned using the Housecall Pro mobile app or input into the Housecall Pro Web Portal, it is secured and unretrievable by the user.
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Please Note: You cannot use the credit card option in our system if you do not use our payment processor.
Learn how Instapay can typically have your credit card payment in hand in less than 30 minutes.
Having trouble finding what you need?
For further assistance, please reach out to our Chat Support team
via the Blue Chat Bubble in your Housecall Pro account, or
contact our Phone Support team at (858) 842-5746.