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Dispatch.Me Integration Overview
Dispatch.Me Integration Overview

Learn how the integration between Housecall Pro and Dispatch.Me works

Ian avatar
Written by Ian
Updated over a week ago

Dispatch allows for you to receive, manage, and centralize the jobs you get from Home Warranty companies and other service providers. This makes the job easier for dispatchers and technicians while improving the overall customer experience.

How the Integration works

By connecting the integration, you will be able to see the jobs that come into Dispatch.Me on your Housecall Pro app. This way, you don't have to deal with multiple apps or emails.

The job will appear in Housecall Pro as ‘unscheduled’ with the customer information, job notes/description, and a tag for Dispatch.

Once it is scheduled, started, and finished on the Housecall Pro side, this information will be reflected within Dispatch.Me.

Once you complete the job in Housecall Pro, the job will simultaneously be closed out in Dispatch.Me

Keep in mind that the integration will only sync current jobs as they come in. You cannot link past jobs/customers when the integration is connected.

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