Chiirp is a communication automation software. Communicate more effectively with your leads and customers using SMS, email, and Ringless Voicemail.
Chiirp focuses on creating the ability to blend automation and actual human interaction to create quality customer communication at scale.
When an event is triggered in Housecall Pro, this automates follow-up communication from Chiirp's side. You can choose which customized campaigns to use for each Housecall Pro event.
Follow these steps to build and assign campaigns to Housecall endpoints.
Navigate to the Campaign Builder tab in Chiirp to create and edit campaigns.
Once you've created your automated campaigns, click on the Integrations tab, then click on Housecall Pro. You will then click the tab labeled Events.
Click on each Housecall Pro Event to apply a campaign to it.
*IMPORTANT: Make sure to turn off customer notifications in Housecall Pro, so that the customer does not receive duplicate notifications.
Connecting Housecall Pro and Chiirp
How to connect Housecall Pro to Chiirp and what the integration does.
Chiirp is a communication automation software. Communicate more effectively with leads and customers using SMS, email, and Ringless Voicemail.
Log into Chiirp
Click on Integrations, then click on Housecall Pro
Click Not Connected
You will be prompted to log into Housecall Pro to connect the integration
Once the integration is connected, you will see a green check mark
From here, you can assign campaigns to Housecall events/endpoints using the Events tab.
*IMPORTANT: Adjust your automated SMS messages in HCP so that the customer is not getting multiple messages.