Contact HCP Payroll Support
To initiate the process of changing your payroll bank account, you will first need to reach out to Payroll Support. You can do this through two convenient channels:
Blue Chat Bubble: Housecall Pro offers a live chat feature for quick assistance. We are open from 8:30 AM - 4:30 PM PST
Email: Alternatively, you can send an email request to our payroll support team. You can send it to @payrollsupport@housecallpro.com and our team will assist you right away!
Timing is Key
It’s essential to request the bank account change at least 2 days before your payroll processing date. This window ensures that the new account is updated and ready for use when payroll liabilities are debited. Late requests might result in the old bank account being used, causing potential delays in processing payments.
Information Needed
When our Payroll team receives your request, we will send you a secure link to fill out the details for your new bank account. Rest assured, your financial security is our top priority.
Confirm the Change
Once you’ve completed the change, we will confirm that we now have the updated bank account information on file, and you are ready to proceed with processing your payroll.