Housecall Pro

Jackie Greenberg

HouseCallPro Bot

Notifications throughout the system, explained.

Notifications

Learn about the new chat features and how to access your inbox on Web and Mobile.

Messaging within your Housecall Pro Inbox

Learn about advanced chat tools and how you can use them.

Advanced Chat Features within your Housecall Pro Inbox

Add a chat bubble to your website and link it directly to your HCP account

Add a chat bubble to any website

Chat Features within your Housecall Pro Inbox

Create and edit schedule, on my way, and finish job text notifications

How do I customize SMS notifications?

Get rid of the link in your automatic notifications that invites your customer to download the Housecall consumer app

How can I remove the link to download the customer app?

Keep the on my way text from reaching your customer on specific jobs

How do I turn off 'on my way' notifications?

How do I turn off finished job notifications?

How do I turn off payment notifications?

Customize & Adjust

Which automated messages go to your customer to give them the best customer service experience possible

What job notifications will my customers receive?

Check if emails sent to your customer have been successfully delivered or not.

Check Email Delivery Status

Customer text notifications include a link for the customer to view the details of the job

Job preview for customers

Turn on notifications for incoming Chat messages on Google Chrome

How to enable desktop notifications to chat with customers in Housecall Pro

Alyssa Moretti

Customer Notifications

Where customer responses (to your automated text notifications) go.

Customer Responses to SMS Messages

Make sure your customer's profile is linked to your HouseCall Pro account

How does my customer enter the app invite code?

Ensure you receive notifications when a job is scheduled to your calendar and also receive a reminder an hour before appointments

As a technician, why am I not receiving notifications for my jobs?

Steps to print a screen that does not have a print link

How can I print a screen?

What is a Message On Invoice, Estimate & Receipt?

Alexa Greenberg

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you

Chat Features within your Housecall Pro Inbox

Customize & Adjust

Customer Notifications

FAQ