Notifications

Notifications throughout the system, explained.

+4

17 articles in this collection
Written by Ian, Alyssa Moretti, Alexa Greenberg and 4 others

Chat Features within your Housecall Pro Inbox

Messaging within your Housecall Pro Inbox

Learn about the new chat features and how to access your inbox on Web and Mobile.

Written by Jackie Greenberg
Updated over a week ago

Advanced Chat Features within your Housecall Pro Inbox

Learn about advanced chat tools and how you can use them.

Written by Jackie Greenberg
Updated over a week ago

Add a chat bubble to any website

Add a chat bubble to your website and link it directly to your HCP account

Written by Uke Jain
Updated over a week ago

Customize & Adjust

How do I customize SMS notifications?

Create and edit schedule, on my way, and finish job text notifications

Written by HouseCallPro Bot
Updated over a week ago

How can I remove the link to download the customer app?

Get rid of the link in your automatic notifications that invites your customer to download the Housecall consumer app

Written by Andrea L.
Updated over a week ago

How do I turn off 'on my way' notifications?

Keep the on my way text from reaching your customer on specific jobs

Written by Ian
Updated over a week ago

How do I turn off finished job notifications?

Written by Ian
Updated over a week ago

How do I turn off payment notifications?

Written by Ian
Updated over a week ago

Customer Notifications

What job notifications will my customers receive?

Which automated messages go to your customer to give them the best customer service experience possible

Written by Alyssa Moretti
Updated over a week ago

Check Email Delivery Status

Check if emails sent to your customer have been successfully delivered or not.

Written by Ian
Updated over a week ago

Job preview for customers

Customer text notifications include a link for the customer to view the details of the job

Written by Ian
Updated over a week ago

How to enable desktop notifications to chat with customers in Housecall Pro

Turn on notifications for incoming Chat messages on Google Chrome

Written by Jackie Greenberg
Updated over a week ago

FAQ

Customer Responses to SMS Messages

Where customer responses (to your automated text notifications) go.

Written by Ian
Updated over a week ago

How does my customer enter the app invite code?

Make sure your customer's profile is linked to your HouseCall Pro account

Written by Ian
Updated over a week ago

As a technician, why am I not receiving notifications for my jobs?

Ensure you receive notifications when a job is scheduled in your calendar and a reminder an hour before

Written by Alyssa Moretti
Updated over a week ago

How can I print a screen?

Steps to print a screen that does not have a print link

Written by Ian
Updated over a week ago

What is a Message On Invoice, Estimate & Receipt?

Written by Alexa Greenberg
Updated over a week ago