Notifications

Notifications throughout the system, explained.

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13 articles in this collection
Written by Erin, Alyssa Moretti, Christy Billings and 4 others

Customize & Adjust

How do I customize SMS notifications?

Create and edit schedule, on my way, and finish job text notifications

Written by HouseCallPro Bot
Updated over a week ago

How can I remove the link to download the customer app?

Get rid of the link in your automatic notifications that invites your customer to download the Housecall consumer app

Written by Andrea L.
Updated over a week ago

How do I turn off 'on my way' notifications?

Keep the on my way text from reaching your customer on specific jobs

Written by Christy Billings
Updated over a week ago

How do I turn off finished job notifications?

Written by Christy Billings
Updated over a week ago

How do I turn off payment notifications?

Written by Christy Billings
Updated over a week ago

Customer Notifications

What job notifications will my customers receive?

Which automated messages go to your customer to give them the best customer service experience possible

Written by Alyssa Moretti
Updated over a week ago

Check Email Delivery Status

Check if emails sent to your customer have been successfully delivered or not.

Written by Abbey W.
Updated over a week ago

Job preview for customers

Customer text notifications include a link for the customer to view the details of the job

Written by Abbey W.
Updated over a week ago

FAQ

Customer Responses to SMS Messages

Where customer responses (to your automated text notifications) go.

Written by Abbey W.
Updated over a week ago

How does my customer enter the app invite code?

Make sure your customer's profile is linked to your HouseCall Pro account

Written by Christy Billings
Updated over a week ago

As a technician, why am I not receiving notifications for my jobs?

Ensure you receive notifications when a job is scheduled in your calendar and a reminder an hour before

Written by Alyssa Moretti
Updated over a week ago

How can I print a screen?

Steps to print a screen that does not have a print link

Written by Erin
Updated over a week ago

What is a Message On Invoice, Estimate & Receipt?

Written by Alexa Greenberg
Updated over a week ago