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Custom SMS

Step 7: Set up your Custom SMS Number
Taylor Morrison avatar
Written by Taylor Morrison
Updated over a week ago

Custom SMS Tips & Tricks

If you prefer to not have customers respond to the texts Housecall Pro sends on your behalf, simply customize… Learn a few of our favorite tips & tricks to ensure your custom sms messages are effective… What if I don’t want Customers to Text me Back through Housecall Pro?
Taylor Morrison avatar
Written by Taylor Morrison
Updated over a week ago

What is a Custom SMS Number?

Setting your custom SMS number gives your customers the ability to reply to your automated messages!… The ability to add a Custom SMS Number is available on all Grow, Manage, and XL plans and also available… What a custom SMS number is and why you have it
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Written by Alyssa Moretti
Updated over a week ago

How do I customize SMS notifications?

To create a custom SMS notification, click here. First, be sure to select a Custom SMS Number… Customizable SMS, or text, notifications are included with the Modern and Advanced plans… Ready to setup your custom SMS notifications? LOGIN to Housecall Pro now
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Written by HouseCallPro Bot
Updated over a week ago

How do I set up a Custom SMS number?

Choose your custom SMS number to receive customer replies to notifications and allow them to pay by text… Follow these steps to set up your Custom SMS number… Click here to learn more about what a Custom SMS number is
Alexa Greenberg avatar
Written by Alexa Greenberg
Updated over a week ago

Customer Responses to SMS Messages

Where customer responses (to your automated text notifications) go
Abbey W. avatar
Written by Abbey W.
Updated over a week ago

How to Include a Link to Online Booking in Your Job Finished Text

Drive customers into your online booking funnel through your custom sms messages and track the effectiveness of the channel… Create another marketing channel to drive existing customers into your online booking funnel by adding… Drive your satisfied customers to easily book you next time with just a click directly from the message
Taylor Morrison avatar
Written by Taylor Morrison
Updated over a week ago

Access Your Account Settings

important aspects of your Housecall Pro account, such as: Company Profile Employees Price List Custom… SMS (Text messages) Service Area Business Hours (and Booking Windows) Tags HCP Billing
Abbey W. avatar
Written by Abbey W.
Updated over a week ago

Turn Off Customer Notifications

What job notifications will my customers receive? How do I customize SMS notifications?… Just keep an eye out for the 'Notify customer' option (see below)… What do the email reminders look like for my customer?
Abbey W. avatar
Written by Abbey W.
Updated over a week ago

What are my options for communicating with my customer from the mobile app?

If you have your Custom SMS Number set up, the message will come from that number… with that customer… The customer will not see your personal phone number since HCP is sending this message on your behalf
Taylor Morrison avatar
Written by Taylor Morrison
Updated over a week ago