Bluon + Housecall Pro
ℹ️ As of October 20, 2025, the Bluon integration is available to all HVAC users with a 30-day free trial.
When your trial ends, access to Bluon will pause automatically. You will not be charged or moved to a paid plan. To continue using Bluon, purchase the add-on from My Apps.
Housecall Pro has partnered with Bluon to help HVAC Pros finish jobs faster in the field! Pros can save time on equipment research by accessing a database of over 20 million models across 200+ brands and getting the correct OEM part numbers, bill of materials (BOM), and other specifications. All it takes is scanning a unit's nameplate or typing in the model number.
With Bluon available in Housecall Pro, Pros can seamlessly add the searched model’s unit info into property profiles for easier documentation without leaving the mobile app.
Pros also get AI-powered support from Bluon’s MasterMechanic, which draws on insights from 135K+ real technician support calls to help them diagnose and troubleshoot with ease - all from any job or estimate in the Housecall Pro mobile app.
Don’t see Bluon in your account? Enable this feature in My Apps.
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What You Can Do
Scan HVAC Units Instantly
Use your phone to scan the nameplate on any HVAC unit or water heater. Bluon auto-identifies the unit and unlocks:
Model specs and estimated warranty info
OEM manuals & wiring diagrams
Part specifications
Compatible replacement parts
OEM Part #s, all known replacements (OEM + aftermarket), and part specs
Troubleshooting support for virtually anything HVAC
Find the Right Parts
Quickly access original part numbers and replacement part options. Save time and avoid callbacks caused by incorrect part orders.
Add equipment data into property profiles with a tap
Seamlessly drop all equipment and part info directly into a customer’s property profile on a job or estimate.
Bluon’s AI MasterMechanic
Tap into Bluon’s AI assistant, trained on over 135,000 real-world tech support calls. Get troubleshooting guidance, install tips, and even generate professional customer-facing or internal technical job summaries in seconds.
How to Access Bluon
To access Bluon on the HCP mobile app:
Go to Jobs or Estimates (only on mobile).
Scroll down and tap on HVAC Tools by Bluon.
Choose to Scan Nameplate or Search Equipment.
Once you have found the unit in question, you may add to Property Profile or use MasterMechanic to diagnose and troubleshoot in real time.
FAQs
"I can’t find the unit I scanned."
Bluon is actively expanding its equipment database. If you get a "no results" message, the search is logged and sent to Bluon as a request to be added.
"My feature isn’t appearing."
This feature is only available to HVAC Pros. Contact support if you are in the HVAC industry and aren’t seeing the HVAC Tools By Bluon.
Where do I find Bluon inside the HCP mobile app?
When you’re creating or viewing a job/estimate, you’ll see a Bluon option to access manuals, parts, and AI MasterMechanic.
Do I need a Bluon account to start using Bluon in Housecall Pro?
No. You do not need a separate Bluon account to begin using Bluon in Housecall Pro; your Housecall Pro account is all you need!
Does Bluon track my history of models/parts I’ve looked up?
Yes, you can save the Bluon model to a customer’s property profile record for easy reference later.
What if I don’t have the full model or part number — can Bluon still help?
Yes. You can scan the nameplate of the unit or search just a few characters of the model/part #.
Does Bluon work in Spanish or other languages?
The manuals and parts are English-only, but MasterMechanic can speak other languages - just tell it you want it to respond in said language!
What is Bluon’s MasterMechanic?
It’s Bluon’s AI, like a 24/7 senior tech. It answers technical questions, helps troubleshoot complex issues, and creates clean job summaries!
What kind of HVAC questions can I ask MasterMechanic?
Anything — troubleshooting, common error codes, sequence of operations. Try it! It understands plain language and incomplete info and will work with you to ensure all potential problems are addressed.
What’s the difference between Bluon’s MasterMechanic and something like ChatGPT?
Master Mechanic is trained on over 135,000 real tech-to-tech troubleshooting calls, QC’ed by veteran technicians each with 35+ years of experience.
ChatGPT and other AI reference online materials such as Reddit and Wikipedia (up to 60% of the time!), leading to frequently incorrect yet confident responses.
Can I order parts directly through HCP using Bluon?
Not at this stage. Bluon identifies the part # and replacement options, but ordering is still through your supplier or distributor.
Does Bluon require internet access, or can I use it offline?
It does require an internet connection to ensure you have the latest updated data.
Need Help?
If you experience any issues while using the Bluon integration:
📧 Email: hcpsupport@bluon.com
Need help or have questions?
We're here for you! Chat with Support using the Blue Chat Bubble in your Housecall Pro account, or give us a call at (858) 842-5746.