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Force Fleet Tracking: Job Preview for Customers

Customer text notifications include a link for the customer to view the details of the job.

Nate H avatar
Written by Nate H
Updated over 2 weeks ago

Customer Job Preview Overview

If you have Vehicle GPS Tracking or Dashcam Video Monitoring powered by Force Fleet Tracking on your account, the On my way customer notification includes a link to a Job Preview that your customer can click on to view the details of the job. This preview includes:

  • Service Address

  • Job Status

  • Scheduled time of the job

  • A contact card for the customer to text, call, or email you

This feature is only available with Vehicle GPS Tracking or Dashcam Video Monitoring powered by Force Fleet Tracking.

Note: Showing additional details like a job's line items in the Customer Job Preview is no longer supported. If this is a feature you would like us to bring back, please submit a Pro Vote into our Product Roadmap.

🛠️ ​Pro Tip: Your customers will see the pictures you have in your employee settings, so have a photo shoot day and get your headshots uploaded! (If you don't have a picture uploaded, it will show your employee's initials.)


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via the Blue Chat Bubble in your Housecall Pro account, or

contact our Phone Support team at (858) 842-5746.

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