Customer Job Preview Overview
If you have Vehicle GPS Tracking or Dashcam Video Monitoring powered by Force Fleet Tracking on your account, the On my way customer notification includes a link to a Job Preview that your customer can click on to view the details of the job. This preview includes:
Service Address
Job Status
Scheduled time of the job
A contact card for the customer to text, call, or email you
This feature is only available with Vehicle GPS Tracking or Dashcam Video Monitoring powered by Force Fleet Tracking.
Note: Showing additional details like a job's line items in the Customer Job Preview is no longer supported. If this is a feature you would like us to bring back, please submit a Pro Vote into our Product Roadmap.
🛠️ Pro Tip: Your customers will see the pictures you have in your employee settings, so have a photo shoot day and get your headshots uploaded! (If you don't have a picture uploaded, it will show your employee's initials.)
Having trouble finding what you need?
For further assistance, please reach out to our Chat Support team
via the Blue Chat Bubble in your Housecall Pro account, or
contact our Phone Support team at (858) 842-5746.