If you have the Reviews app turned on, you can hook up your Google My Business account to get reviews on Google from your Gmail customers! 

NOTE: Only customers with @gmail.com email addresses will be directed to Google to leave their review. However, all other customers will still be able to leave their review on Housecall.

To connect your Google My Business account to Housecall Pro Reviews:

1. Click 'My Apps' and select 'Reviews

2. Click the Google logo to start connecting, or open the settings and connect your Google My Business account from there

3. Choose Connect to Google

4. Choose the Google account that manages your Google My Business account

5. Allow access to your Google account so that Housecall Pro is able to direct customers to your Google My Business page and show you your reviews

If you only have one location listed, you're all set!

If you have more than one location, continue with the steps below:

6. Choose the Google account that is linked to your Google My Business 

7. Choose the Google My Business location that you would like to get reviews for 

If you need to change your Google My Business account at any time, click the 'Settings' icon on your Reviews page. 

To change your account: toggle Google OFF, then toggle back ON. You will then be taken through the process to connect your account again.

FAQ

Why isn't my business showing up as an option after I connect my Google account?

  • The first thing to check is that you have selected the Google account that manages your Google My Business page to connect within the Housecall Reviews App
  • If you are using the correct Google account and your business still isn't showing up, you likely need to verify your business with Google first. You can follow these steps in order to get Google verified. 

Which of my customers are sent to Google to leave their review?

  • Any of your customers that have an @gmail.com email address will be send directly to Google to leave their review

I have customers that don't have Gmail accounts, can they leave reviews? 

  • Only customers with @gmail.com email addresses will be directed to Google to leave their review. However, all other customers will still be able to leave their review on Housecall

Reviews App 

Activate Your Reviews App

Sharing Housecall Pro Reviews with Customers 

How do I set up my Online Booking feature?

Having a hard time figuring out how to ask for reviews? Let us show you how.

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