Cancel a Job

Cancel a job or estimate and automatically send your customer a text and email notification.

Ian avatar
Written by Ian
Updated over a week ago

Whether you or your customer need to cancel a scheduled job, you can easily do so in the web portal. 

Canceling a job (from the web portal) will give you an option to notify your customer that the job has been cancelled (if the customer notifications are turned on).

1. Open the job details page 

2. Click on the gear & wrench icon in the upper right corner of the job


3. Select 'Cancel job' from the drop down

4. Click 'Yes, cancel this job' to confirm 

  • The checkbox next to 'Notify customer' will default to the customer's notification settings 

Customer Notifications

Text

Email

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