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How do I turn off 'on my way' notifications?
How do I turn off 'on my way' notifications?

Keep the on my way text from reaching your customer on specific jobs

Ian avatar
Written by Ian
Updated over a week ago

If you don’t want to notify your customer when you or an employee is en route, you can turn the notification off by following these steps:

Go to the job details page of the job you need to mark as started and click 'OMW.' 

A window will appear. Uncheck the 'notify customer' box by clicking on it.

Click the 'on my way' button in the bottom right to mark the correct time.

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