If you or an employee forgot your password, you can follow these steps to reset it.
From the computer, iOS App and Android App you can click on 'Forgot Password' or 'Reset Password'.
From Computer:
From iPhone/Android
We will automatically send you a reset password email to the email address you entered.
Go into your email account and look for the email from HouseCall:
When you open the email, you will see a link to click to update password:
When you click on the link, you will be brought into a new webpage. You will need to type in a new password, and then click the Reset Password button.
Please be sure that your password meets our password requirements and contains:
8 or more characters
At least 1 uppercase letter
At least 1 number
At least 1 special character
You will then be automatically logged into your account.
ADMINS: You can also update an Employees password. Click on settings and go to Employees. Open the profile of the Employee who needs their password updated. Update password and click Update.
Having trouble finding what you need?
Use the blue bubble to reach out to our chat team for live customer support. If you’d prefer to talk it out over the phone, call our support number at 858-842-5746.