Housecall Pro

This guide explains the basics of how to use HTML

Advanced Formatting: A short guide for HTML

Troubleshoot your mobile app to get back into the app quickly.

I am seeing a 'Network Error' message on my app. What do I do?

How to save the web portal as an icon on your iPad

Make sure your Housecall Pro account is running as smoothly as possible by using our recommended browser, Google Chrome.

Download Google Chrome

How to refresh your browser on Mac or Windows.

Refreshing Your Browser

If you happen to have an issue and are unable to reach us for some reason (after hours, holidays, etc.), try these troubleshooting steps.

Basic Troubleshooting Steps

Resetting your Housecall Pro Password

Follow these steps to print a screen that does not have a print link.

Print Your Screen

Ensure you receive notifications when a job is scheduled to your calendar, and also receive a reminder an hour before appointments.

Troubleshooting Employee Push Notifications (Mobile App)

Additional information on how your data is protected

FAQs about HCP Data

See what's new with Housecall Pro, submit your feedback, and vote on Pro Votes!

Product Roadmap: New & Updated Features

Quick tips for getting the most out of chat, phone, and help center resources

How to Get the Most From Customer Support

How to utilize the Blue Chat Bubble resources.

Using the Blue Chat Bubble

Outline of all support options for our MAX Plan Pros

MAX Onboarding & Support Overview

This course will go over the basics of getting started with your new Max Plan including account setup

Max Introduction and Account Setup

This game plan is going to help set you on the path to becoming a successful pro!

Housecall Pro Gameplan

How to sign into the web portal and mobile apps to access your Housecall Pro account

How to Log In to Housecall Pro

Keep track of all changes, edits, and updates made to jobs and estimates with your Activity Feed.

Activity Feed

A feature-focused solution for your company's training needs

Pro Power Hour: Product Training Webinars

A guide on how Housecall Pro uses your submitted feedback.

HCP Pro Vote FAQs

This article goes over what to expect when troubleshooting through the BCB.

Troubleshooting with Chat Support

Tech Support Assistance

Taylor L

Lauren G.

Delano G

Tips and Tricks to help resolve any technical issues you may be having.

Tech Support Tips

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.