Housecall Pro

This guide explains the basics of how to use HTML

Advanced Formatting: A short guide for HTML

Troubleshoot your mobile app to get back into the app quickly.

I am seeing a 'Network Error' message on my app. What do I do?

How to save the web portal as an icon on your iPad

Make sure your HouseCall Pro account is running as smoothly as possible by using our recommended browser, Google Chrome

How do I download Google Chrome?

How to refresh your browser on Mac or Windows.

Refreshing Your Browser

If you happen to have an issue and are unable to reach us for some reason (after hours, holidays, etc.), try these troubleshooting steps.

Basic Troubleshooting Steps

Resetting your Housecall Pro Password

Follow these steps to print a screen that does not have a print link.

Print Your Screen

Ensure you receive notifications when a job is scheduled to your calendar, and also receive a reminder an hour before appointments.

Troubleshooting Employee Push Notifications (Mobile App)

Additional information on how your data is protected

FAQs about HCP Data

See what's new with Housecall Pro, submit your feedback and vote on Pro Votes!

Product Roadmap: Check out our New and Updated Features

Quick tips for getting the most out of chat, phone, and help center resources

How to Get the Most From Customer Support

The multiple ways you can utilize the Blue chat bubble resources.

Using the Blue Chat Bubble

Outline of all support options for our MAX Plan Pros

MAX Onboarding & Support Overview

This guide will help you navigate Housecall Pro efficiently by explaining where to find and how to use its key features.

Navigating Housecall Pro

This course will go over the basics of getting started with your new Max Plan including account setup

Max Introduction and Account Setup

This game plan is going to help set you on the path to becoming a successful pro!

Housecall Pro Gameplan

How to sign into the web portal and mobile apps to access your Housecall Pro account

How do I sign in to my Housecall Pro account?

Accountability is important. Keep track of all changes, edits, and updates made to jobs and estimates with your Activity Feed.

Activity Feed

A feature-focused solution for your company's training needs

Pro Power Hour: Product Training Webinars

A guide on how Housecall Pro uses your feedback

HCP Pro Vote FAQs

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Tips and Tricks to help resolve any technical issues you may be having.

Tech Support Tips

Find answers and get help from Intercom Support and Community Experts

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Empty Help Center

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.