Welcome to Pro Power Hour!
What: Add some power to your account in just one hour! Join us for Pro Power Hour: A new feature-focused training series in the HCP Facebook group to help Pros with training. Exclusive call with onboarding specialists, community managers, and on occasion Product managers who will discuss the week's feature, take feedback, and answer questions (ideally on the week’s topic but we will take any product questions). It will be a refresher for older pros and an opportunity for new Pros to come and learn.
Who: Community manager Chris Weldon is joined by our expert partner, Phill Spignola, from the Housecall Pro Onboarding Specialist team.
Why: You asked for more training, so we developed this weekly webinar to dive into features one at a time!
When: Thursdays at 2 pm PST/5 pm EST
Where: On Zoom & In Our Housecall PROs Facebook Group.
Sign Up for Zoom Webinar (Sign up once and be automatically registered for all future sessions): https://events.zoom.us/ev/AtASQKsH5noeNpLY7Vqz7nN-RrP6mGUoYKD-bVQQZyV85o3Gl2Ks~AiObM800QhyVmv53F8vkmw8we94mlmpzajx14IlOsCmC45mIZLC_5iKbmw
Join the 30,000+ Member Facebook Group: https://www.facebook.com/groups/HousecallPros
Upcoming Sessions:
September 10th: Customer Portal
Fall General Onboarding:
September 17th: Technician Onboarding
Hiring new techs this fall? We'll cover everything you need to get a new technician set up in HCP- from creating their profile and setting permissions to walking them through the mobile app so they're ready to hit the ground running.
September 24th: Office Staff Onboarding
This one's for the folks running things behind the scenes. We'll walk through how to set up and train office staff in HCP- scheduling, customer communications, invoicing, and more- so your whole team is working from the same playbook.
October 1st: Off this week for Trades Thursday
October 8th: Employee Management
Get your back office running like a well-oiled machine. We'll walk through setting up employee permissions the right way, how to use Tasks to keep your team accountable, and how Checklists keep every job consistent from open to close.
October 15th: Time Tracking
From clock-in to reporting, we're covering Time Tracking from every angle — how your technicians clock in and out in the mobile app, how time gets tracked against individual jobs, and how to pull the reports you need to see where your labor hours are really going, including a look at the newly unified Time Tracking dashboard.
October 22nd: Housecall Pro Payroll
Take the stress out of payday. We'll walk through how HCP Payroll works— from setting up pay rates and tracking hours to running payroll directly inside your account— so you can manage your team and your money all in one place.
October 29th: Price Book
Your Price Book is the backbone of every estimate and invoice you send. We'll walk through setup, organization, and management best practices, plus answer the most common Price Book questions we hear from Pros.
November 5th: Profit Rhino Integration
Flat-rate pricing made simple. We're covering how the Profit Rhino integration works inside Housecall Pro— from syncing your price book to using it in the field— so you can price jobs faster and more consistently.
November 12th: My Money
Your business's money, all in one place. We'll cover the financial tools available right inside Housecall Pro— reviewing transactions, expense cards, credit card processing, bill pay, HCP Money, Instapay, and how to update your bank account or turn on auto-charge for card on file.
November 19th: New Feature Roundup
A mixed bag of the newest tools in Housecall Pro. We're covering four features that just shipped: sending customer emails from your own business domain with Custom Domain Authentication, creating your own Custom Fields on Jobs, using the new Purchase Orders feature, and how Credit Card Surcharging works now that it's live for everyone.
November 26th - Off for Thanksgiving
December 3rd: QuickBooks Online Integration, Part 1
Get connected and stay in sync. In part one of our two-part QuickBooks series, we'll cover setting up the integration, mapping your accounts, and the everyday sync habits that keep your books clean between jobs.
December 10th: QuickBooks Online Integration, Part 2
Back for round two. We're digging into the trickier side of the QuickBooks integration— common sync errors, reconciling payments, and answering your toughest QuickBooks questions live.
December 17th: Year-End Clean Up & Bulk Actions
Close out 2026 with a clean account. We're covering every bulk action available in Housecall Pro— bulk business unit edits, bulk delete/restore on jobs, bulk service cost updates, and more— plus cleanup tips and the reports we recommend running before the new year.
December 24th & 31st - Off for Holiday Break - Resume Jan 7th
Catch up on our past Pro Power Hour trainings:
Multi-Day Appointments and Multi-Option Approvals (2024)
Job Inbox (2024)
Customer Communications: Email campaigns, Inbox, Job reminders, and Custom SMS (2024)
Compliance Tools: Checklists, Mobile Signatures, Custom Job Signatures, and Terms and Conditions (2024)
Time Tracking and Job/Estimate Details: Job fields, Lead source, Customer/Job tags, Private notes, and Attachments (2024)
Fall Office Staff Onboarding Training (Fall 2024)
Admin Mobile App Overview: Field Tech Onboarding Pt. 2 (Fall 2024)
Invoice Settings: Auto Invoicing, Invoice Settings/Display, Invoice Reminders (2024)
Estimates: Estimate Settings, Converting, Estimates on Jobs (2024)
App Store/Cards 2024
Compliance Tools: Checklists, E-signatures, Custom Job Signatures, & Terms and Conditions (2025)
Multi-Day Appointments and Multi-Option Approvals (2025)
Security Awareness
Employee Management in HCP: Permissions, Spanish, GPS, and Timesheets
Guide to Automations in Housecall Pro: SMS, Pipeline automations, Invoice reminders, and Customer Portal
Reviews (2025)
Customer Communications: Email campaigns, Inbox, Job reminders, & Custom SMS (2025)
Profit to Pipeline Week: Sales Proposal Tool, Service Plans and Pipeline
Protecting your Account from Scams & Bad Actors
Job & Estimate Fields: Job fields, Lead source, Customer/Job tags, Private notes, Attachments, Job Summary (2025)
The Power of Tags (2025)
App Store and Integrations
Office Staff Onboarding (Fall 2025)
HCP's Tax & Accounting solutions
Reporting (2026)
Pricing (Flat Rate vs Time & Materials)
January 2026 Updates and Credit Card Fees
Cyber Security
Spring Cleaning
Job Costing / Commissions
Dispatching and April Platform Updates
Automations and AI Assistance in HCP
Google Business Profiles
New Look & Feel to HCP
Customer Accountability in HCP
Automations in Housecall Pro
Need help or have questions?
We're here for you! Chat with Support using the Blue Chat Bubble in your Housecall Pro account, or give us a call at (858) 842-5746.
