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Voice
Voice
Learn how to use our voice features in our Voice solution.
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21 articles in this collection
Written by
Gillian Hyde
and
Kat Gonzales-Earhart
Overview
Voice Solution
Learn more about our add-on Voice package
Written by
Gillian Hyde
Updated over a week ago
Voice FAQ
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Written by
Kat Gonzales-Earhart
Updated this week
Setting up Voice
Set up Call Masking
Learn how to mask your calls on mobile
Written by
Gillian Hyde
Updated over a week ago
Set up Call Tracking Phone Numbers
Get phone numbers for tracking lead sources
Written by
Gillian Hyde
Updated over a week ago
Set up Call Recording
Toggle on/off recording for your calls
Written by
Gillian Hyde
Updated over a week ago
Set up your Business Line Call Flow
Forward your calls based on your business hours
Written by
Gillian Hyde
Updated over a week ago
Set up your Voicemail Greeting
Upload a custom voicemail greeting
Written by
Gillian Hyde
Updated over a week ago
Track your Call Usage
See how your usage is tracking towards your plan
Written by
Gillian Hyde
Updated over a week ago
Access your Voice Settings
Learn how to navigate to your Voice settings
Written by
Gillian Hyde
Updated over a week ago
Verify Your Identity for Voice
Ensure your customers know who you are when you call
Written by
Gillian Hyde
Updated over a week ago
Add Call Tracking Numbers to Your Advertising Sources
Learn how to add your call tracking number to your advertising source
Written by
Gillian Hyde
Updated over a week ago
Hardware & Browser Recommendations for Voice Solution
Headsets, browsers, and computer recommendations for Voice
Written by
Gillian Hyde
Updated over a week ago
Setup your HCP Account
Configure your Browser and Desktop Settings for Calls
Learn how to setup your browser and desktop to take calls
Written by
Gillian Hyde
Updated over a week ago
Employee Permissions for Voice
Setup permissions for your employees to use Voice
Written by
Gillian Hyde
Updated over a week ago
Call Tracking
Set up Call Tracking for the First Time
Setup call tracking for the first time
Written by
Gillian Hyde
Updated over a week ago
Make and Receive Call Tracking Calls
Learn how inbound and outbound call tracking calls work
Written by
Gillian Hyde
Updated over a week ago
VoIP (Voice over Internet Protocol)
Set up VoIP for the First Time
Written by
Gillian Hyde
Updated over a week ago
Make and Receive VoIP Calls
Learn how inbound and outbound VoIP calls work
Written by
Gillian Hyde
Updated over a week ago
Call Masking on Mobile
Hide your technician's phone number when they call the customer
Written by
Gillian Hyde
Updated over a week ago
Call Log
Use the Call Log
Learn how to view past calls on the call log
Written by
Gillian Hyde
Updated over a week ago
Reporting
Call Conversion Rate Reporting
Written by
Gillian Hyde
Updated over a week ago