Voice

Learn how to use our voice features in our Voice solution.

12 articles in this collection
Written by Gillian Hyde

Overview

Voice Solution

Learn more about our add-on Voice package

Written by Gillian Hyde
Updated over a week ago

Call Tracking

Setting up Call Tracking

Setup your call tracking solution

Written by Gillian Hyde
Updated yesterday

Making and Receiving Call Tracking Calls

Learn how inbound and outbound call tracking calls work

Written by Gillian Hyde
Updated over a week ago

Adding Call Tracking Numbers to Your Advertising Sources

Learn how to add your call tracking number to your advertising source

Written by Gillian Hyde
Updated over a week ago

VoIP (Voice over Internet Protocol)

Setting up VoIP

Setup your VoIP solution

Written by Gillian Hyde
Updated yesterday

Making and Receiving VoIP Calls

Learn how inbound and outbound VoIP calls work

Written by Gillian Hyde
Updated yesterday

Call Masking on Mobile

Hide your technician's phone number when they call the customer

Written by Gillian Hyde
Updated over a week ago

Call Log

Using the Call Log

Learn how to view past calls on the call log

Written by Gillian Hyde
Updated over a week ago

Browser and Desktop Setup

Setting Up VoIP on your Browser

Learn how to setup our VoIP solution with your browser

Written by Gillian Hyde
Updated over a week ago

How to Enable Desktop Notifications for Calls

How to enable desktop notifications from HCP on Chrome

Written by Gillian Hyde
Updated over a week ago

Employee Permissions

Employee Permissions for Voice

Setup permissions for your employees to use Voice

Written by Gillian Hyde
Updated over a week ago

Identity Verification

Verifying Your Identity for Voice

Ensure your customers know who you are when you call

Written by Gillian Hyde
Updated yesterday