HCP Data FAQ

We get frequent questions regarding how data through Housecall Pro is managed and tested. Here are the most common.
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​Where is our data housed?
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Our system is hosted in the cloud on Amazon Web Services. So, it is always on the latest version, continuously updated, fully encrypted, and continuously backed up.
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​Do you have any data penetration test results or certifications?
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We integrate with large tech providers (both Google and Intuit), and we have had regular penetration tests from those companies which have passed integration standards. Those results are not publicly available.
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​Where can we see a history of your uptime?
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Pros can look at status.housecallpro.com for a history of our uptime.
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​Do you have an open API?
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At this time only our MAX (formerly XL) pros have access to our API Key with limited access.
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​NOTE: This is different than the API key you use when integrating with one of our third-party apps. For more information on those integrations follow this link.