Vehicle GPS Tracking can help you dispatch your service vehicles more efficiently, improve customer communication, and access the benefits of Fleet Management from Force by Mojio.
Note: This feature works best for Pros who's techs are assigned to the same trucks each day.
Purchase Vehicle GPS Tracking Devices for your Housecall Pro Account
Step 1: Head to the Vehicle GPS Tracking App Card from My Apps
To Connect the Integration
Step 1: Enter Shipping Address
After you’ve updated your billing plan in Housecall Pro, you will be redirected to the Vehicle GPS Tracking app card. This is where you will enter your shipping address.
Note: You must enter your shipping address in order to receive your devices.
After you enter your shipping address, you'll receive a couple emails from our partner, Force by Mojio, regarding your shipping confirmation and device installation.
Step 2: Log into Force by Mojio
Once you receive your devices, there will be instructions on how to plug them in. Since you will not have a login password to Force by Mojio, you will only be able to access your Force by Mojio account through the magic link in Housecall Pro.
To do so, login to Housecall Pro, and click on My Apps at the top banner of the screen. Locate the Vehicle GPS Tracking app card and click Learn More.
Note: If you'd like to set up a password for your Force by Mojio account, you will have to go through the "forgot password" flow on forcebymojio.com to receive direct account access. See FAQs below.
Once you place your order, it may take up to 1 business day for Force by Mojio to fulfill the order. If you login to your Force by Mojio account before your devices have shipped, you’ll see a message that says “Please Hold.”
As soon as Force by Mojio ships your devices, you’ll receive an email confirmation which includes the shipping tracking number. Meanwhile in your Force by Mojio account, you may see a screen with the pending device numbers. You will be able to activate the integration and see the full fleet management dashboard once you receive and activate your devices.
Step 3: Add Drivers to Fleet
After you've taken your trucks for a trip around the block to activate the devices, you will have to log back into your Force by Mojio account to complete the set up! Vehicle data will appear in Force by Mojio and you will be able to name them (for example, "Service Truck 1") in order to identify each truck on your map.
Then, click into Drivers. Your Housecall Pro employee list will populate into Force by Mojio so that you can assign each tech to a vehicle.
Select ASSIGN VEHICLE next to each employee.
Select a vehicle from the available list in the dropdown.
To un-assign a driver from a vehicle, go to DRIVERS and select the driver
Tap UNASSIGN VEHICLE
That's it for set up! Head over to this article to see how it works!
Can I install the devices myself or do I need professional installation?
You can install it all yourself. It’s a very simple plug and play installation. Force by Mojio uses a device that plugs into the OBD-II port of any light truck, van or car manufactured since 1996.
How do I add more devices?
In your HCP account, go to Settings, and click on Billing on the left panel, then click Change Plan
Do I need to install any software?
No-there is nothing to install on your computer as Force is a cloud based solution.
Does Force have a mobile app?
Yes-Force has a mobile application which can be downloaded on your Apple iPhone or Android smartphone. Here are the steps!
1. Download the Force by Mojio app on your phone
2. Open the app and click "Reset Password"
3. Enter the email address associated with your Housecall Pro account
4. Follow the prompts to set a new password and access your Force by Mojio account
Is Force by Mojio available in Canada and other countries besides the United States?
No, at the moment, Force is only available in the 50 United States.
For set up support, contact the Force by Mojio support team at email@example.com or call them at 1-806-855-8255