Vehicle GPS Tracking can help you dispatch your service vehicles more efficiently, improve customer communication, and access the benefits of Fleet Management from Force Fleet Tracking.
🛠️ Pro Tip: This feature works best for Pros whose techs are assigned to the same trucks each day.
Step 1: Purchase Vehicle GPS Tracking Devices
In your Housecall Pro account on web:
Go to My Apps, then click Go to App store
Select Vehicle GPS Tracking
Click the Add Vehicle Trackers button in the top right corner of the page
Adjust the number of trackers, then enter your payment details and click Confirm to complete your purchase.
After completing your purchase, you will be directed to enter your shipping address. You'll then receive a couple of emails from our partner, Force Fleet Tracking, with your shipping confirmation and device installation info.
Once you place your order, it may take up to 1 business day for Force Fleet Tracking to fulfill the order.
📌 Note: You must enter your shipping address to receive your device(s).
Step 2: Connect the Integration
Once you receive your devices, there will be instructions on how to plug them in. Since you will not have a login password to Force Fleet Tracking, you will only be able to access your Force Fleet Tracking account through the magic link in Housecall Pro.
Log in to Force Fleet Tracking:
Log in to Housecall Pro and navigate to My Apps > Go to App store.
Select Vehicle GPS Tracking
Click Login in the top right corner of the app details page
📌 Note: If you'd like to set up a password for your Force Fleet Tracking account, you will have to go through the "forgot password" flow on forcefleettracking.com to receive direct account access. See FAQs below.
If you log in to your Force Fleet Tracking account before your devices have shipped:
You’ll see a message that says "Please hold." As soon as Force ships your devices, you’ll receive an email confirmation that includes the shipping tracking number. You will be able to activate the integration and see the full fleet management dashboard once you receive and activate your devices.
Step 3: Assign Drivers to Vehicles
Add Drivers to Fleet:
After you've taken your trucks for a trip around the block to activate the devices, you will have to log back into your Force account to complete the setup! Vehicle data will appear in Force Fleet Tracking, and you will be able to name them (for example, "Service Truck 1") in order to identify each truck on your map.
Then, click into Drivers. Your Housecall Pro employee list will populate into Force Fleet Tracking so that you can assign each tech to a vehicle.
Click ASSIGN VEHICLE next to each employee.
Select a vehicle from the available list in the dropdown.
To unassign a driver from a vehicle, go to DRIVERS and select the driver.
Tap UNASSIGN VEHICLE.
That's it for setup! Head over to this article to see how it works!
FAQs
Can I install the devices myself, or do I need professional installation?
You can install it all yourself. It’s a very simple plug-and-play installation. Force Fleet Tracking uses a device that plugs into the OBD-II port of any light truck, van, or car manufactured since 1996.
How do I add more devices?
Click the gear icon in the top right corner of your HCP account to access your Settings. Select Billing from the left menu, then click the Explore Plans tab at the top of the page.
Do I need to install any software?
No-there is nothing to install on your computer as Force is a cloud based solution.
Does Force have a mobile app?
Yes-Force has a mobile application that can be downloaded on your iPhone or Android. Here are the steps!
Is Force Fleet Tracking available in Canada and other countries besides the United States?
No, at the moment, Force is only available in the United States.
Force Fleet Tracking Support
For setup support, contact the Force Fleet Tracking support team at customerservice@forcefleettracking.com or call them at 1-806-855-8255.
Need help or have questions?
We're here for you! Chat with Support using the Blue Chat Bubble in your Housecall Pro account, or give us a call at (858) 842-5746.