This help article covers information on how you will be able to view and edit flat rate items on mobile depending on your specific set up.

For full access to editing your flat rate services, we highly encourage you to do so from the web portal so that you can maintain them accurately from within your Price Book on web.


Flat rate services on mobile

If you have services that are flat rate enabled, you will see this banner notifying you that this is a flat rate service.

Keep in mind, if you would like turn off material mark ups for a material, you will be able to do so from your Price Book on web. This will unlock the cost and price field for future instances to be modified on mobile.

Fields you can continue editing on mobile:

  • Service name

  • Service description

  • Category location of the service

  • Unit type

  • Taxable on/off

  • Service image

  • Online Booking on/off

Fields you will need to modify and manage on web:

  • Cost

  • Price

Flat rate materials on mobile

If you have a material that has material markup enabled, you will see this banner notifying you that this is marked up material.

Keep in mind, if you would like turn off material mark ups for a material, you will be able to do so from your Price Book on web. This will unlock the cost and price field for future instances to be modified on mobile.

Fields you can continue editing on mobile:

  • Material name

  • Material description

  • Category location of the material

  • Unit type

  • Taxable

  • Material image

Fields you will need to modify and manage on web:

  • Cost

  • Price

Key Callouts:

  • Flat rate items added to jobs or estimates can still be modified on a case-by-case basis, these changes apply to your items in your Price Book specifically

  • These changes protects your flat rate services, specifically price from being over-rid from mobile especially for those that have labor rates and materials linked up

  • Flat Rate Profit Rhino items that are Profit Rhino managed will need to be fully modified to Pro Managed on web if you'd like to make edits. More on how to make Profit Rhino items managed by you, in this article

For more detailed information on our build-your-own flat rate price book within Housecall check out our Getting Started with Flat Rate Services help article.

Please reach out to the blue chat bubble on the bottom right hand corner of the web portal for additional support and questions.

Did this answer your question?