This feature is only available to a select group of beta testers and requires iPhone XS or later running iOS 16.0 or later. Tap to Pay on iPhone is not currently available on iPad.
Please be sure to update the Housecall Pro app to its latest version.
With Tap to Pay on iPhone in the Housecall Pro app, you can use just an iPhone to accept contactless payments in-person! This includes physical debit and credit cards that are contactless enabled, Apple Pay, and other digital wallets. Tap to Pay on iPhone is a secure and convenient way of accepting payments that requires no extra hardware.
See it in action here!
Activate Tap to Pay on iPhone for your Organization
To enable Tap to Pay on iPhone for your Organization, please make sure you have the latest version of the Housecall Pro app from the Apple Store.
To set up Tap to Pay on iPhone, the first time you press "Tap to Pay on iPhone" you will be prompted to accept Apple's terms of service and link your Apple ID. The Apple ID should belong to you or your business. The associated Apple ID can be changed later in the Apple portal.
The activation process only needs to be completed once per organization.
Steps:
When taking payment select Credit Card option
With 'Save card on file' option disabled, click on Tap to Pay on iPhone
The Apple onboarding screen will appear. You can continue with the Apple ID associated with your phone or enter a different Apple ID.
Follow the prompts, the success screen will appear below (it may take up to minute to set up). You are now ready to accept payments via Tap to Pay on iPhone!
After you have completed this first activation, Tap to Pay on iPhone will be available on any iPhone in your organization, provided it meets the minimum system (iOS 16.0 or later) and device (iPhone XS or later) requirements. If you still don't see the option, update the HCP App to the latest version.
Accepting contactless cards
When taking payment, select the Credit Card option
With 'Save card on file' option disabled, click on Tap to Pay on iPhone
Present your iPhone to the customer once you see the Hold Here to Pay screen
Your customer holds their card horizontally at the top of your iPhone, over the contactless symbol
When you see the “done” checkmark, the transaction is complete
You can also watch a training video here.
Accepting Apple Pay and digital wallets
When taking payment, select the Credit Card option
With 'Save card on file' option disabled, click on Tap to Pay on iPhone
Present your iPhone to the customer once you see the Hold Here to Pay screen
Your customer holds their device over the top of your iPhone, over the contactless symbol
When you see the “done” checkmark, the transaction is complete.
You can also watch a training video here.
Checklist for Tap to Pay requirements:
Device: iPhone XS or later, not currently available on iPad
System: iOS 16.0 or later
HCP App version: 2023.8.16 or later
*Payments accepted through Tap to Pay on iPhone will incur a processing fee at 2.59% during the Beta phase. We will notify you in advance of any changes to the processing fee.