Voice on Mobile Call Details | Housecall Pro Help Center

The call details screen on the Voice on Mobile feature will help you easily see information on individual calls and listen to call recordings and voicemails.

+ - Create a job, estimate, or new intake form and attach it to the call

Customer

Add or edit customer attached to call
See Customer History

Call Notes

Add or edit call notes

Call Recording

Listen to call recordings (if available) and voicemails for a call

Lead Source

View, add, or edit the lead source for the call

Call Reason

View, add, or edit a call reason
If a job or estimate was created from the call, it will be linked here

Call Information

Employee - User who made or received the call
Phone number - Number the call came from/was made to
Date and time - When the call took place
Duration - How long the call lasted

Make and Receive VoIP Calls

Use the Call Log

Call Conversion Rate Reporting

Voice on Mobile FAQ

Using the Call Log on Mobile