Advice and answers from the Housecall Pro Team

Search results for:reviews

Reviews App

What is the reviews app and what can I do with it?… Reviews By Review Site: See the total number of reviews and the average star rating of your reviews… Select the 'Reviews' app to be taken to your Reviews Dashboard

Premium Reviews

Pick what percentage of review requests you want send to each source… With our Premium Reviews feature you can reply to reviews on Google, Facebook, or for your website… Choose where to send your review requests

HCP Reviews Widget

Include your Housecall Pro reviews widget on your website for all your customers to see!… Go to your Reviews 'Settings' Click 'Configure visibility of reviews' Select 'No Reviews… Settings > Configure visibility of reviews > reviews filter)

Sharing Your Reviews with Customers

Viewing your personal customer reviews page… Reviews App Activate Your Reviews App Hook up your Google My Business account for reviews… Click the 'My Apps' icon in your navigation bar Click the 'Reviews' icon Note: The Reviews

Reviews Tips and Tricks

We provide our best tips & tricks, including scripts for asking customers for reviews and methods for incentivizing employees to gather them… How Do I Ask For Reviews?… How Can I Incentivize My Technicians to Ask For Reviews?

Managing and Leveraging Customer Reviews

Positive reviews boost credibility, while negative reviews provide opportunities for improvement and… Incentivize Reviews: While purchasing reviews is unethical and often penalized by platforms, you can… Display Reviews Prominently on Your Website: Feature positive reviews and testimonials where prospective

Mastering Performance Reviews and Feedback for Leadership Success

Why Are Performance Reviews Critical?… The Structure and Cadence of Performance Reviews… Performance reviews and feedback are key to leadership and business growth in any home services company

Connect Google My Business and Facebook to Reviews

Connect your Facebook page to start getting reviews there as well as Google and Housecall Pro!… If you have the Reviews app turned on, you can hook up your Google My Business account to get reviews… How to connect your Google My Business account to Housecall Pro Reviews:

NiceJob Integration Overview

Get More Reviews… NiceJob is a marketing software that can get you more reviews, and convert more leads into sales… Mark a job 'Finished' in Housecall Pro and NiceJob will automatically enroll that customer in the Get Reviews

Online Presence

Encourage and Respond to Reviews: Actively encourage customers to leave positive reviews and respond… Responding to Negative Reviews… Handling negative reviews tactfully can turn unhappy customers into loyal ones