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Collect Deposits on Estimates

Connor K avatar
Written by Connor K
Updated yesterday

You can require a deposit when sending estimates to customers. This ensures that you secure partial (or full) payment before work begins.

This article will walk you through how to set up this functionality for your business.

🚀 This feature is coming soon and will be available in all Housecall Pro plans at no additional cost once released.


How it works

When you’re creating an estimate, you have the option to add a deposit requirement before sending it to your customer. The deposit can be set as either a flat dollar amount or as a percentage of the total estimate, up to 100%.

Once the deposit is added and the estimate is sent, your customer will be required to pay that amount before they can approve the estimate. Estimates with paid deposits will automatically be copied to new jobs.


How to set it up

To require deposits by default on all future customer-approved estimates, follow these steps:

  • Click the gear icon in the top-right corner of your Housecall Pro account to access your Settings.

  • Toggle on the switch next to Require deposit payments - and that's it!

🛠️ Pro Tip: This can be changed later for individual estimates.


Adding a deposit

Before sending to the customer, you must add a deposit amount to your estimates. This can be a flat dollar amount, or a percentage of the Estimate total, up to 100%.


Enabling payment types

When sending the Estimate, you can choose to require the deposit or not when the customer approves. This will be required by default after enabling the functionality, but can be overridden on an individual Estimate basis.

From here, you can also select the payment methods you would like to allow from the customer, or if you don’t want to require a deposit and only want to require a credit card on file.


Paying the deposit

After approving the estimate, the customer will be prompted to pay the deposit using the payment methods you enabled for that estimate.


Need help or have questions?

We're here for you! Chat with Support via the Blue Chat Bubble in your HCP account, or give us a call at (858) 842-5746.

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