Google Calendar Integration Troubleshooting

Click the My Apps icon (3x3 square) in the top navigation bar of your HCP account.

Click 'Go to App Store' at the bottom of the drop-down.

Scroll down until you find the Google Calendar app, or search for "Google Calendar" in the search bar at the top of the page.

Once you've located the app, click "Learn More," or click on the app directly.

Ensure that the Google Calendar sync is toggled on by checking for the green 'Active' toggle in the top right of the app details page.

If the toggle is green and shows as "Active," please proceed to Step 2.

If the toggle says "Disabled" instead of "Active," click the toggle to enable the integration.

Click the blue 'Connect' option in the bottom right corner of the "Connect to Google Calendar" window that appears on your screen.

Go to your Google account permissions page via the following link: https://security.google.com/settings/security/permissions

Verify that Housecall Pro has permission to update your calendar

To check if these steps worked, please click the 'My Apps' icon (3x3 square) located in the top right corner of your Google dashboard.

Select the Google Calendar icon located in your app drop-down menu:

Once your calendar loads, ensure that you see the Housecall Pro calendar on the left side of your list of calendars under the 'My calendars' tab.