Job Inbox Summary
At its core, Job Inbox is a hub that funnels all of your lead and job opportunities into one place - directly into your Housecall Pro Inbox! The goal is to make it as easy as possible to manage all of your third-party opportunities without having to switch between multiple apps and sites.
There are three main types of opportunities within Job Inbox:
Job Opportunities
Lead Integrations
Google Online Booking
Job Opportunities
We've partnered with HomeServe, a leading home warranty company that serves millions of customers across the US and Canada. When HomeServe has a job that needs to be done for a customer, they send it to our Pros. These are free jobs!
By accepting a HomeServe job through Job Inbox, you skip the hassle of going through alternate onboarding processes with third parties. Instead, you have the choice to either accept or decline the job right from HCP.
📖 Help Center Article:
To learn more about accepting jobs with HomeServe, check out our Help Article, "Job Inbox: Accept and Complete HomeServe Jobs."
Lead Integrations
Lead integrations work if you already get leads from the following companies, and you want to funnel them into Job Inbox so that you can manage them entirely within Housecall Pro. The goal is to make it easier to convert these leads into paying jobs!
Job Inbox Lead Integrations:
Please Note: For these integrations, you'll need to sign up with the partner before receiving leads in your Job Inbox.
Google Online Booking
We also have integrations with Google Local Service Ads and Reserve with Google.
When a customer books online through either of these methods, those jobs will flow through your Job Inbox!
How to Enable or Disable Specific Job Inbox Partners
To enable or disable specific partners on Job Inbox, follow these steps:
Log into your Housecall Pro account through your web browser.
Click on the My Apps icon (3x3 square) to the left of the Settings gear icon, and select the Job Inbox app.
From the Job Inbox app details page, you can toggle the integration for each partner on/off.
How to View Job Inbox Opportunities
When a new partner job or lead is passed to you, you'll be able to view the job details within your Job Inbox channel in the Housecall Pro messaging feature. This visual organization is the next step in our goal of making Job Inbox the easiest way to receive and manage your third-party opportunities.
To view your Job Inbox opportunities:
Click the Inbox tab in the navigation bar at the top of your Housecall Pro account.
Select 'Job Inbox' from the menu on the left, and you'll see that each partner has its own separate channel within the Job Inbox.
You can click on each partner channel to view all past and present jobs sent to you by that partner.
For example, if you click on the HomeServe channel, you will see a list of all jobs you have received from HomeServe, descending in chronological order.
When you click on a job, you will see the corresponding job card with all the job details.
Having trouble finding what you need?
For further assistance, please reach out to our Chat Support team
via the Blue Chat Bubble in your Housecall Pro account, or
contact our Phone Support team at (858) 842-5746.