At its core, Job Inbox is a hub that funnels all of your lead and job opportunities into one place - directly into your Housecall Pro Inbox! The goal is to make it as easy as possible to manage all of your third-party opportunities without having to switch between multiple apps and sites.

Within Job Inbox, there are three main types of opportunities:

We are partnered with HomeServe, a leading home warranty company serving millions of customers across the US and Canada. When HomeServe has work they need done for a customer, they send that job to our Pros.

These are free jobs! By accepting a HomeServe job through Job Inbox, you skip the hassle of going through alternate onboarding processes with third parties. Instead, you have the choice to either accept or decline the job right from HCP. To learn more, check out the article Job Inbox: Accept and Complete HomeServe Jobs.

Lead integrations work if you already get leads from the following companies, and you want to funnel them into Job Inbox so that you can manage them entirely within Housecall Pro. The goal is to make it easier to convert these leads into paying jobs!

Note: For these integrations, you would need to sign up with the partner before you would receive any leads in your Job Inbox.

We also have integrations​ with Google Local Service Ads and Reserve with Google. When you are booked through either of these methods, those jobs will also flow through your Job Inbox.

If you'd like to enable or disable specific partners on Job Inbox, follow these steps:

Log into your Housecall Pro account through your web browser.
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Click on the My Apps icon (3x3 square) to the left of the Settings gear icon, and locate the Job Inbox app.

From the Job Inbox app details page, you can toggle the integration for each partner on and off:

When a new partner job or lead is passed to you, you'll be able to view the job details within your Job Inbox channel in the Housecall Pro messaging feature.

Select the Inbox tab on the banner located at the top of your screen in your account.

Select Job Inbox in the menu on the left. You will see that each partner has its own individual channel within Job Inbox.

You can click into each individual partner channel to see all past and present jobs sent to you by that partner.

For example, if you click into the HomeServe channel, you will see a list of all jobs you have received from HomeServe, descending in chronological order.

When you click into a job, you will see the corresponding job card with all the job details.

This visual organization is the next step in our goal of making Job Inbox the easiest way to receive and manage your third-party opportunities.