Please note that the following features are in beta testing and are not yet available to all pros. Features in beta testing are subject to change based on feedback we receive.
There are two new permissions for employees to help you configure the Voice solution to meet your needs:
Inbound call notifications
Configure voice settings
Inbound Call Notifications
This allows you to configure who will receive the incoming call browser notifications. A good example is if you have an owner who doesn't handle calls but is managing the business. You may want to turn off inbound call notifications so that the owner doesn't get distracted by the browser notification.
Configure Voice Settings
This allows you to configure who will has access to Voice Settings so that you can limit who can make changes to your phone numbers, recording or masking settings, and voicemail. As an example, you may have office staff who you do not want them to access your settings for communications so you may toggle this off for them.