Communications Solution

Learn how to use our voice features in our Communications Solution.

K

12 articles in this collection
Written by Gillian Hyde and Kat Gonzales-Earhart

HCP Assist post-call messages in Inbox Beta Test FAQ

Learn more about how post-call messages in Inbox will work for those of you who are signed up for HCP Assist

Written by Kat Gonzales-Earhart
Updated over a week ago

Overview

Voice Solution

Learn more about our add-on Communications package

Written by Gillian Hyde
Updated over a week ago

Call Tracking

Setting up Call Tracking

Setup your call tracking solution

Written by Gillian Hyde
Updated over a week ago

Making and Receiving Call Tracking Calls

Learn how inbound and outbound call tracking calls work

Written by Gillian Hyde
Updated over a week ago

Adding Call Tracking Numbers to Your Advertising Sources

Learn how to add your call tracking number to your advertising source

Written by Gillian Hyde
Updated over a week ago

VoIP (Voice over Internet Protocol)

Setting Up VoIP on your Browser

Learn how to setup our VoIP solution with your browser

Written by Gillian Hyde
Updated over a week ago

Setting up VoIP

Setup your VoIP solution

Written by Gillian Hyde
Updated over a week ago

Making and Receiving VoIP Calls

Learn how inbound and outbound VoIP calls work

Written by Gillian Hyde
Updated over a week ago

How to Enable Desktop Notifications for Calls

How to enable desktop notifications from HCP on Chrome

Written by Gillian Hyde
Updated over a week ago

Call Masking on Mobile

Hide your technician's phone number when they call the customer

Written by Gillian Hyde
Updated over a week ago

Call Log

Using the Call Log

Learn how to view past calls on the call log

Written by Gillian Hyde
Updated over a week ago

Employee Permissions

Employee Permissions for Voice

Setup permissions for your employees to use Voice

Written by Gillian Hyde
Updated over a week ago