How to Order Your Card Reader
If you’d like your own Housecall Pro card reader, you can follow the steps below:
Click on 'My Money' in the navigation bar at the top of your Housecall Pro account.
Depending on your screen size, you may need to click the 'More' option to the right.
Next, select 'Card reader' from the menu on the left.
From here, you'll see the "Card reader" screen, where you have the option to purchase your card readers.
You can change the quantity by clicking on the plus and minus icons at the top of the page.
When you're ready, click the blue 'Buy Now' button.
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FAQs
What payment methods work with the card reader?
Apple Pay
Android Pay
Samsung Pay
VISA Paywave
MasterCard PayPass
AMEX ExpressPay
Discover D-PAS
Does the card reader work with iPads?
Yes! The card readers are iOS-compatible.
Can I use a reader with my Android or Android Tablet?
Yes! Card readers can be used with Android devices.
Can I use one card reader with my iPhone/iPad and Android device?
Yep! The card reader will work the exact same way with iOS and Android devices.
I live in Canada, will I be able to use the card reader?
Card readers are not currently available in Canada.
How long will the card reader battery last?
Out of the box, the card reader should last at least a thousand swipes/chip reads. The reader automatically shuts itself off after a few idle minutes. That being said, we do still suggest charging them often to ensure the battery is full and good to go. Better safe than sorry!
I purchased a BBPOS card reader from a different company, can I use it with Housecall Pro?
Currently, only card readers purchased through Housecall Pro can be used with our app.
Where is the Card Reader button?
The Card Reader button is located in the HCP mobile app.
How can I view the payment afterward?
Navigate to the My Money page in your account and select 'Payouts' from the menu on the left.
From here, you can toggle between Standard Payouts, Instant Payouts, and Check Deposits.
Click on the dropdown arrow to the right of each transaction to expand the details and view card reader payments.
If don't see the Card Reader button in your HCP mobile app, please reach out to our Chat Support team via the Blue Chat Bubble in your Housecall Pro account, and our support team will take care of you right away!
Having trouble collecting from your customers? Check out these simple tips!