You can now add the chat bubble to ANY website you own. Customers can message you from your website, and these messages will populate into your Housecall Pro Inbox!
This way, your customers will have an easier way of requesting quotes, asking questions, or booking an appointment.
Simply take the following steps and you’ll get set up in no time:
Go to the HCP app store
Look for "Chat on your website"
Choose the color of your chat bubble using the color picker on the right.
Do not share this snippet with anyone. This is only for your company.On the right hand side of the page, copy the code.
Paste the snippet into the header of the HTML in your website
Publish the changes
Your chat bubble should appear at the bottom right corner of your website
If you have any issues, contact your website provider help desk and they should be able to walk you through how to do this.
How does a customer contact me through the chat bubble?
Once the customer enters their name into the chat bubble they will be able to message you. Once they message you, you will get a message in your “Customers” workspace. From there, you can chat like you would any other customer. Your customer can also send you images, videos and files directly from your website, making diagnosing the problem even easier.
How to add a chat bubble to your website built through Housecall Pro Website Builder:
If you have already made a website using the HCP Website Builder, you can add a chat bubble by copying the code into the “about” section of the builder: