Here's how you can create your VoIP ring group which will dictate who rings when a call comes through the system.
Create a Ring Group
First, click "New Ring Group"
Add a group name for your ring group. Select the employees you wish to be part of your group. Your ring group can contain a maximum of 10 destinations.
Note: If you don't see an employee you wish to add, that means that we can't find a device for them. Please have your employee open up the dialer and try again to add the employee.
Then, click "Create Ring Group"
4. Now, you can add this ring group to your call flow!
Edit Ring Group
To edit your ring group, select the three dots in the table row and then select "Edit ring group"
From there, you can make changes to the name of the group or edit its members and then click "Save."
Delete Ring Group
To delete your ring group, select the three dots in the table row and then select "Delete ring group"
Once you click delete, you will see a confirmation dialog. Please note that your action cannot be undone.
Note: If the ring group is being used in a call flow, then you will need to remove it from that call flow before you delete it from your account.