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Advice and answers from the Housecall Pro Team
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tags
Using
Tags
: Customers, Jobs, and Estimates
How to use customer
tags
, job
tags
, and estimate
tags
effectively…
Tags
Overview… Job
Tags
Command & Control (
Tags
)
to create new
Tags
, update existing
Tags
, or delete
Tags
… I need to add new
Tags
for a national marketing campaign. How do I ensure all my Franchisees have access to these new
Tags
?… What is Command & Control (
Tags
)?
Custom fields, invoicing, messaging, etc
Tags
…
Tags
are used throughout HouseCall Pro as unique identifiers and are a great way to better manage lead… Click here to learn more about using
Tags
.
Where can I manage my customer and job
tags
?
Learn how to add, merge, rename, and delete customer and job
tags
… You'll then be directed to your
Tags
page where you can view and manage all of the
tags
you use throughout… You must select at least two
tags
to merge for the 'Merge
tags
' button to show up
How to Create and Manage Leads
Learn how to create a lead by entering customer info, adding services, and managing details like assignees and
tags
… On the left side of the Lead creation screen, you can manage the Lead Assignee, Private Notes, Lead
Tags
… To locate a specific Lead, use the search bar or apply filters based on criteria like status,
tags
, or
Customer Referral and Loyalty Campaigns
Master Reporting, Customer
Tags
, & Postcards for a loyalty campaign. Boost engagement with referral postcards & FREE Canva templates!… For more details on creating and using
tags
for customers, check out this help article… In this video, we are going to share a strategy for utilizing your Reporting tab, customer
tags
, and
Company Dashboard: Card Upgrades (2024)
The Jobs by
Tags
card was replaced with the Job
Tags
report, which has been upgraded with our new reporting… Job
Tags
Card Upgrade… What is the Legacy Job by
Tags
Card?
Sharing Your Reviews with Customers
Under Exclude specific
tags
, enter the exact customer or job
tags
you want to exclude… How to Set Up Exclusion
Tags
in Your Reviews App… specific customers or jobs you’d like to exclude from receiving review requests, you can use exclusion
tags
Edit Your Customer's Profile
Customer
Tags
… Add
Tags
to a Customer Profile… Filter Your Customer List by Customer
Tags
Dashboard Reports Overview
Jobs By
Tag
Dashboard… This report on your dashboard will show you at a glance which job
tags
are attached to the most jobs… It's a snapshot views of jobs by tag to gain insights into which Job
tags
you are using the most